Business Name: SY Simply You (Trading as Simply You Perfume)

Address: 26 Kerk Street, Ermelo, Mpumalanga 2351, Shop 5
Contact: 0649503152 | info@simply-you.co.za

At Simply You Perfume, we’re all about making you feel valued and respected – and that goes for how we handle your personal info too. This Privacy Policy explains what details we collect, how we use them, and how we keep them safe when you shop with us online, visit our store, or get in touch. We’re a small perfume business in Ermelo, Mpumalanga, and we want you to feel good about sharing your info with us.

What Info Do We Collect?

We only take what we need to make your shopping experience smooth and personal. Here’s what we might pick up:

• Your Name, Phone Number, and Email: Like when you place an order or ask us something. For example, if you’re Mary-Anne vd Merwe (our owner!), we’d have “0649503152” and “info@simply-you.co.za” if you gave it to us.
• Shipping Address: If you pick courier delivery with The Courier Guy, we need to know where to send your perfume in South Africa.
• Payment Details: When you pay with a card via PayFast, they deal with the secure stuff – we don’t keep your card info here.
• Browsing Info: Things like what scents you check out on our site or how you found us (maybe through our Facebook or TikTok @maryannevdmerwe).

How Do We Use Your Info?

We keep it simple and use your details to help you out and grow our little perfume shop. Here’s how:

• To Process Your Order: We need your info to pack your perfume and get it to you – whether you grab it in Ermelo or we ship it out.
• To Chat with You: If you call us at 0649503152 or email info@simply-you.co.za, we’ll use your details to get back to you and sort things out.
• To Make Things Better: We might look at what you like to stock more of the perfumes that make you happy.
• To Keep You in the Loop: If you’re cool with it, we’ll send you news about new fragrances or deals – but only if you say yes!

How Do We Keep It Safe?

We’re not tech geniuses, but we take your privacy to heart. Here’s how we protect your stuff:

• We store it safely and only let our small team (like Mary-Anne) see what’s needed to run things.
• PayFast takes care of all payment security – they’re the experts keeping your card details locked down.
• We don’t share your info with anyone unless it’s to deliver your order (like giving The Courier Guy your address).

Who Do We Share It With?

We keep it close-knit – your info only goes where it has to:

• The Courier Guy: So they can drop off your perfume in 5-7 working days.
• PayFast: To handle your card payment securely when you shop online.
• Legal Folks: If South African law asks for it (like for tax records), but that’s not often.

Your Choices

You’re the boss of your info! Here’s what you can do:

• See It: Want to know what we’ve got? Just email us at info@simply-you.co.za, and we’ll show you.
• Update It: If something’s off (like a new address), let us know, and we’ll fix it up.
• Opt Out: Not into emails or messages? Tell us, and we’ll stop sending them.
• Remove It: Done with us? Ask us to delete your details – we’ll do it, though we might keep some order records for legal reasons.

How Long Do We Keep It?

We don’t hang onto your info forever – just as long as we need it:

• Order details stick around for about 5 years (South African tax rules), then we let them go.
• If you just browse or chat with us, we keep it short-term unless you’re a regular.

Cookies (The Website Kind!)

Our site might use cookies – tiny bits of info that help it run smoothly. They show us what perfumes you’re into or if you’ve visited before. You can switch them off in your browser if you’d rather not use them – no worries at all!

Changes to This Policy

If we tweak this policy (like if we add a new shipping option), we’ll update it here and let you know. Check back now and then to stay in the know.

Got Questions?

We’re here to help! Reach out anytime at 0649503152 or info@simply-you.co.za, and we’ll clear things up. You can also pop by our shop at 26 Kerk Street, Ermelo, Mpumalanga 2351, Shop 5. Thanks for trusting Simply You Perfume – we’re excited to have you with us!